01
Technical Support
Request assistance with eligible technology supplied or supported by AIL.
Support
Help with the technology your organisation depends on.
Need assistance with a product, infrastructure requirement, maintenance issue or warranty question? Start with the type of support you need.
Support types
Choose the kind of help you need.
02
Maintenance
Discuss maintenance requirements for eligible technology environments.
03
Warranty Support
Submit product and purchase information for an eligible warranty enquiry.
04
Backup & Recovery Assistance
Discuss an existing backup or recovery technology requirement.
Support request
Tell us what needs attention.
Include as much detail as you have. A clear description, model and serial number help the team understand the request.
Support request received.
Your request has been sent to the AIL team with the information you provided.
Request reference
Need to add something urgently? Call 0751 305 600.